Privacy Policy

How Infused Wholesale ("we," "us," or "our") collects, uses, and shares information through this website.

1. Who we are

Infused Wholesale is a contract manufacturing and product formulation company serving supplement and wellness brands, operating from Placer County, California. This Privacy Policy applies to information we collect through this website, including its inquiry forms and the client login area. It does not cover information you provide to us outside the website (for example, in a signed manufacturing agreement), which is governed by the terms of that relationship.

2. Information we collect

Information you provide through our forms. The website offers three forms, and the information each collects depends on what you submit:

• Start Your Project: your name, email, phone number, company name, website, and location (state and country), along with the project details you choose to share, such as product type, formats, ingredients, volumes, timeline, budget, and any notes or files you attach.
• Contact: your name, email, phone number, company, website, the type of inquiry, your message, and any files you attach.
• Client Request (available to logged-in clients): the details of your request, submitted alongside your account information.

Account information. If we create a client account for you, we store your name, email address, company name, and a client identifier we assign. Account holders set a password, which is stored in encrypted form. Approved clients may be assigned a unique client identifier for account administration, request routing, and project management purposes. When approved clients submit requests through the client area, those submissions may be associated with their assigned client account, company name, email address, and client identifier.

Files you upload. Documents submitted through our forms (for example, specifications or label artwork) are received and reviewed by our internal team. We generally handle uploaded files and project materials in a commercially reasonable confidential manner consistent with our normal business practices.

Information collected automatically. Like most websites, our hosting and security systems automatically record technical information such as your IP address, browser type, device information, pages visited, and the date and time of access. We and our service providers also use cookies and similar technologies (see Section 6).

3. How we use your information

• To respond to inquiries, prepare quotes, and discuss potential projects.
• To manage active projects and client accounts, including the client request area.
• To operate, maintain, secure, and improve the website.
• To detect and prevent spam, fraud, and abuse (including through bot-protection tools).
• To send you communications related to your inquiry or account.
• To comply with legal obligations and enforce our agreements.

4. How we share your information

We do not sell your personal information. We share it only as described here:

• Service providers that help us operate. We use trusted third parties to run the site and manage inquiries, including HubSpot (customer relationship management, where contact and project details are stored), Google (business email, a backup record of submissions, and website fonts), Slack (internal notifications when a form is submitted), our website hosting provider, and a bot-protection provider. These providers process information on our behalf and are permitted to use it only to provide their services to us.
• Legal and safety. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Infused Wholesale, our clients, or others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

Information submitted through website forms may be stored and managed within HubSpot CRM for customer relationship management, inquiry review, project evaluation, client communication, and operational follow up.

5. How long we keep it

We retain inquiry, project, account, and submission records for as long as reasonably necessary to respond to inquiries, evaluate opportunities, manage client relationships, support operational and manufacturing records, meet legal, accounting, quality, compliance, and dispute resolution obligations, and maintain business records. When information is no longer needed, we delete, archive, or de-identify it in accordance with our internal practices and applicable law.

6. Cookies and similar technologies

We use cookies and similar technologies to operate the site and keep it secure. These include cookies set by WordPress and by our login system (to keep you signed in to the client area), and cookies set by our bot-protection provider on pages with forms. You can control cookies through your browser settings, though disabling some cookies may affect how the site functions, including the ability to log in. If additional analytics, advertising, or marketing technologies are implemented in the future, this Privacy Policy may be updated to reflect those technologies and the choices available to users.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, and we treat project files as confidential. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Your privacy rights

Depending on where you live, you may have rights regarding your personal information.

California residents. Under the California Consumer Privacy Act, as amended, you may have the right to know what personal information we collect and how we use and share it, to request access to or deletion of your personal information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising. To make a request, contact us using the details in Section 11. We will verify your request before acting on it. You may designate an authorized agent to submit a request on your behalf. We may request information necessary to verify your identity and an agent's authority before processing a request, and we will handle requests in accordance with applicable law.

Other residents. If you are located elsewhere, you may have similar rights under your local law. Contact us and we will respond as required by applicable law.

9. Third-party links

The site may link to third-party websites or services we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their practices. Review their privacy policies before providing information.

10. Children's privacy

This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Contact us about privacy

Questions or requests about this Privacy Policy can be sent to privacy@infusedwholesale.com.

12. Accessibility

Infused Wholesale strives to make this website accessible to all users. If you experience difficulty accessing any part of the site, please contact us at info@infusedwholesale.com so we can make reasonable efforts to address the issue.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be indicated as appropriate.

Terms of Use

The terms that govern your use of this website, operated by Infused Wholesale.

1. Acceptance

By accessing or using this website, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, do not use the site.

2. The website is informational

This website describes our capabilities and lets you start a conversation about a potential project. Information on the site is provided for general purposes and does not constitute an offer, quote, or commitment. Submitting an inquiry or request does not create a contract or any obligation on either party. Any project, quote, pricing, or order is governed by a separate written agreement between you and Infused Wholesale.

3. Client accounts

The client area is available only to clients we have approved and for whom we have created an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Provide accurate information and keep it current. We may suspend or terminate access to the client area at any time, including if an account is misused or a client relationship ends.

4. Electronic communications

By submitting a form, creating an account, using the client area, or otherwise communicating with us through the website, you consent to receive communications from us electronically. These may include responses to inquiries, project-related communications, account notifications, administrative notices, and other operational communications. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

5. Acceptable use

You agree not to misuse the site. Among other things, you will not:

• use the site for any unlawful purpose or in violation of these Terms;
• attempt to gain unauthorized access to any part of the site, other accounts, or our systems;
• interfere with or disrupt the site's operation or security;
• scrape, harvest, or collect information about other users; or
• upload anything containing malware or anything you do not have the right to share.

6. Intellectual property

The site and its content, including text, graphics, logos, and design, are owned by or licensed to Infused Wholesale and are protected by intellectual property laws. You may view and use the site for your own evaluation of our services. You may not copy, reproduce, republish, or distribute the content without our permission. Deeper Green and the Infused Wholesale name and logo are trademarks of Infused Wholesale; nothing on the site grants you a license to use them. © 2026 Infused Wholesale. All rights reserved.

7. Inquiries and confidential information

While Infused Wholesale generally handles project submissions, uploaded files, and related information in a commercially reasonable, confidential manner, submitting information through this website does not create a non-disclosure agreement, confidential relationship, fiduciary relationship, or any other special legal duty between you and Infused Wholesale. You should not submit highly sensitive information unless a separate written NDA has been executed by both parties, and you should not submit information that is confidential to a third party unless you have the right to share it.

Information submitted through the website is not subject to a non-disclosure agreement unless and until a separate written NDA has been executed by both parties. If your project requires confidentiality beyond our normal business handling, contact us to put a written NDA in place before sharing sensitive details.

8. Third-party services

The site relies on third-party services and may link to third-party sites. We are not responsible for the content, policies, or practices of third parties.

9. No professional advice

Information on the website is provided for general informational purposes only and should not be relied upon as legal, regulatory, scientific, medical, manufacturing, business, compliance, or other professional advice. You should consult qualified professionals before making decisions based on website content.

10. Indemnification

You agree to defend, indemnify, and hold harmless Infused Wholesale and its owners, officers, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the website, your violation of these Terms, any information, files, or content you submit, your violation of any third-party rights, or claims brought by third parties arising from any of the foregoing.

11. Disclaimers

The site is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error free, or secure. Statements about products, formats, processes, and technologies, including Deeper Green, are general and not guarantees of any specific result.

Information on the website may not be complete, current, or applicable to every situation. Our manufacturing capabilities, timelines, formulations, technologies, processes, ingredients, and product concepts are subject to change without notice. Nothing on the website guarantees regulatory approval, commercial success, product performance, or any specific outcome.

12. Limitation of liability

To the fullest extent permitted by law, Infused Wholesale will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the site, even if advised of the possibility of such damages. To the fullest extent permitted by law, Infused Wholesale's total aggregate liability arising out of or relating to the website or these Terms shall not exceed one hundred U.S. dollars (US $100).

13. Force majeure

Infused Wholesale is not responsible for any delay, interruption, failure, or inability to provide access to the website caused by events beyond its reasonable control, including internet outages, hosting failures, cyberattacks, utility interruptions, labor disputes, governmental actions, natural disasters, and acts of God.

14. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that any dispute relating to the site will be resolved exclusively in the state courts located in Placer County, California, or in the United States District Court for the Eastern District of California, and you consent to the jurisdiction of those courts.

15. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, and the "Last updated" date at the top of this page reflects the latest revision. Your continued use of the site after a change means you accept the updated Terms.

16. Contact

Questions about these Terms can be sent to info@infusedwholesale.com.